Automated software applications designed to perform tasks autonomously.
Description
In the context of Non-Human Identity Management, a 'Bot' refers to a type of software entity that operates autonomously to perform specific tasks or functions without human intervention. Bots can be programmed to handle various tasks ranging from simple operations like data retrieval to complex interactions such as customer service and transaction processing. They are increasingly integrated into digital ecosystems to streamline processes, enhance user experiences, and manage large sets of data efficiently. Bots can have unique identities within systems, allowing for the management of access rights, actions, and interactions with other entities. The rise of bots is transforming how organizations manage identities and automate workflows, leading to increased efficiency and reduced human error. However, the proliferation of bots also raises concerns regarding security, accountability, and ethical use, making their management a crucial aspect of modern identity governance.
Examples
- Chatbots that provide customer support on websites.
- Social media bots that automate posting and engagement.
Additional Information
- Bots can be categorized into various types, including web crawlers, chatbots, and transaction bots.
- Effective bot management is essential to prevent misuse or malicious activities, such as botnets.